+91 9821399126 / +91 8879183210
Rahul Mittal Industrial Estate, Andheri ( E )
Return and Refund Policy
At Satish Hydraulic, customer satisfaction is our top priority. If you're not entirely satisfied with your purchase, we’re here to help with a clear and fair return and refund policy in compliance with Google Merchant Center policies.
Returns
You may return most new, unused items within 7 days of delivery for a full refund or replacement, provided the item:
-
Is in its original condition
-
Has not been used or damaged
-
Includes all original packaging, accessories, and documentation
Non-returnable items:
-
Customized or made-to-order products
-
Products damaged after delivery due to misuse
-
Products without a valid proof of purchase
How to Initiate a Return
To initiate a return:
-
Email us at info@satishhydraulic.com with your order number and reason for return.
-
Our team will review your request and respond within 2 business days.
-
Once approved, return instructions and shipping address will be provided.
-
You are responsible for return shipping unless the item is defective or an incorrect item was sent.
Refunds
Once we receive and inspect your return, we will:
-
Notify you via email
-
Approve or reject your refund request based on product condition
-
Process the refund within 7 business days if approved
Refunds will be issued to the original method of payment. If you paid via bank transfer, we will contact you for refund details.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item, contact us at info@satishhydraulic.com within 7 days of delivery.
Shipping Costs
-
If the return is due to our error (e.g., defective or incorrect item), we will cover the return shipping cost.
-
If the return is for any other reason, the customer is responsible for return shipping charges.
Contact Us
-
📧 Email: info@satishhydraulic.com
-
📞 Phone: +91 9821399126
-
🌐 Website: www.satishhydraulic.com
-
Office Address : SATISH HYDRAULIC
3/A,Ground Floor,Rahul Mittal Industrial Estate, Andheri -Kurla Road, Marol, Andheri East Mumbai-400059.